French-Speaking Marketing Customer Support Specialist

Location: Lisbon, Portugal
Work Type: On-site

Job Description

We are looking for a French-speaking Marketing Customer Support Specialist to join a dynamic team in Lisbon. In this role, you will support customers with marketing-related inquiries and help optimize campaign performance while ensuring a high-quality customer experience.

Responsibilities

• Provide support related to digital marketing campaigns and tools

• Assist customers with campaign setup, performance monitoring, and optimization

• Analyze campaign data and provide guidance based on marketing KPIs

• Support marketing analytics and campaign performance tracking

• Ensure accurate documentation and high levels of customer satisfaction

Requirements

• Fluent French

• Good level of English

• Experience in paid campaign management (mandatory)

• Degree in Marketing or a related field

• Proven knowledge and hands-on experience working with marketing KPIs

• Experience in Marketing Analytics

Working Hours

Initially:
Monday – Sunday
07:00 – 19:00

Shifts:

• 07:00 – 16:00

• 10:00 – 19:00

Later stage (to be confirmed):

• 24/7 rotational shifts

• 2 rotational days off

Salary & Bonus

930€ gross salary (paid over 14 months)
120€ complexity bonus (paid over 11 months)