Customer Support Advisor for Booking Icelandic + English
Hybrid/Barcelona

If you're empathetic, a good listener, and solution-oriented, this role is a great fit!

Responsibilities:

• Support international travelers and accommodation partners
• Handle inquiries via email and phone
• Provide clear information on payments, services, and technical issues
• Follow processes and ensure high customer satisfaction

Requirements:

• Icelandic C2 and advanced English
• Strong communication and interpersonal skills
• Comfortable with Office 365 and CRM tools
• Positive, solution-driven, goal-oriented mindset
• Ability to adapt to changing priorities
• Customer service experience is a plus

Salary Range:
From 21,000 to 23,000 gross/year