Dutch-Speaking Customer Service Specialist

Location: Porto, Portugal
Work Type: On-site

Job Description

We are looking for a Dutch-speaking Customer Service Specialist to join an international team in Porto. In this role, you will assist customers with their inquiries and provide high-quality support while ensuring a positive customer experience.

Responsibilities

• Provide customer support via phone, email, or chat

• Handle customer inquiries and resolve issues efficiently

• Ensure high levels of customer satisfaction

• Maintain accurate records of customer interactions

• Follow internal procedures and service standards

Requirements

• Fluent Dutch

• Good level of English

• Strong communication and problem-solving skills

• Customer-oriented mindset