Croatian-Speaking Customer Support Specialist

Location: Athens, Greece
Work Type: On-site (with potential remote option)

Job Description

We are looking for a Croatian-speaking Customer Support Specialist to join an international team in Athens. In this role, you will provide high-quality customer support and ensure a positive experience for users.

Responsibilities

• Provide customer support via phone, email, or chat

• Handle customer inquiries and resolve issues efficiently

• Ensure a high level of customer satisfaction

• Accurately document customer interactions

• Follow internal procedures and quality standards

Requirements

• Fluent Croatian

• Good level of English

• Strong communication and problem-solving skills

• Customer-oriented mindset

Working Hours

Monday – Sunday
08:00 – 19:00 (shift-based schedule)

Salary

1200€ gross monthly salary

Additional Information

• On-site training and onboarding for the first 9 weeks

• Remote work may be considered after this period depending on performance and readiness