Spanish-Speaking Customer Service Specialist

Location: Lisbon (Tejo), Portugal
Work Type: On-site

Job Description

We are looking for a Spanish-speaking Customer Service Specialist to join a team in Lisbon (Tejo). In this role, you will assist customers with their inquiries and provide high-quality support while ensuring a positive customer experience.

Responsibilities

• Provide customer support via phone, email, or chat

• Handle customer inquiries and resolve issues efficiently

• Ensure high levels of customer satisfaction

• Maintain accurate records of customer interactions

• Follow internal procedures and quality standards

Requirements

• Native or fluent Spanish (LATAM candidates can also be considered)

• English B2 level

• Minimum 1 year of experience in Customer Service (mandatory)

• Strong communication and problem-solving skills

• Customer-oriented mindset

Working Hours

24/7 rotational shifts

Work Model

On-site – Lisbon (Tejo), Portugal