Customer Service Specialist (Dutch-speaking)*
Job Description:
Customer Service Specialist (Dutch-speaking)
Location: Sofia, Bulgaria (On-site Hybrid after 2 months)
Schedule: Monday to Friday, 09:30 – 18:00
Contract: Full-time
About the Role
Join a stable customer service project supporting the Dutch market, working with inquiries related to healthcare and social support systems in the Netherlands. This role offers a structured weekday schedule and the opportunity to move into a hybrid setup after onboarding.
What You'll Do
- Provide phone support to Dutch-speaking customers
- Handle inquiries related to social support and long-term care regulations (CAK)
- Assist with topics such as payments, administration, and account changes
- Ensure accurate documentation of all interactions
- Deliver high-quality and compliant customer service
What We're Looking For
- Near-native Dutch (no Flemish accent)
- B2 level English
- Strong communication and problem-solving skills
- Comfortable handling phone-based support
- Customer-oriented and detail-focused
What's in It for You
- Salary: €2,045 gross/month
- Performance Bonus: €100/month
- Welcome Bonus: €800
- Hybrid working model after 2 months (based on performance)
- Stable Monday–Friday schedule
Training
- 1–2 weeks training (depending on group progress)
Interested?
Apply now and start your career in an international environment!