Dutch-Speaking Customer Service Specialist

Location: Tejo (Lisbon Area), Portugal
Work Type: On-site

Job Description

We are looking for a Dutch-speaking Customer Service Specialist to join a team in the Lisbon area (Tejo). In this role, you will support customers with their inquiries and ensure a positive service experience.

Responsibilities

• Provide support via phone, email, or chat

• Assist customers with inquiries and problem resolution

• Maintain accurate documentation of customer interactions

• Ensure high levels of customer satisfaction

• Follow internal procedures and service standards

Requirements

• Fluent Dutch

• Good level of English

• Strong communication and customer service skills

• Ability to work in a fast-paced environment