Spanish-Speaking Marketing Customer Support Specialist

Location: Lisbon, Portugal
Work Type: On-site

Job Description

We are looking for a Spanish-speaking Marketing Customer Support Specialist to join a dynamic team in Lisbon. In this role, you will support customers with marketing-related inquiries and assist with campaign performance and optimization.

Responsibilities

• Provide support related to digital marketing campaigns and tools

• Assist customers with campaign setup, monitoring, and optimization

• Analyze campaign performance and work with different marketing KPIs

• Support marketing analytics and campaign performance tracking

• Ensure high levels of customer satisfaction and accurate documentation

Requirements

• Fluent Spanish

• Good level of English

• Mandatory experience in paid campaign management

• Degree in Marketing or a related field

• Proven knowledge and hands-on experience working with marketing KPIs

• Experience in Marketing Analytics

• Candidates must already be located in Lisbon (no accommodation support)

Working Hours

Initially:
Monday – Sunday
07:00 – 19:00

Shifts:

• 07:00 – 16:00

• 10:00 – 19:00

Later stage (to be confirmed):

• 24/7 rotational shifts

• 2 rotational days off

Salary & Bonus

920€ gross salary (paid over 14 months)
40€ complexity bonus (paid over 11 months)