Multilingual Customer Service Agents – Lisbon On-Site

Location: Lisbon, Portugal – On-site
Contract Type: Full-time
Schedule: Rotative shifts, including weekends

Language Requirements

One of the following language combinations is required:

• Spanish + English B2

• Arabic (Egypt / Jordan / UAE) + English B2

• German + English B2

Job Overview

We are hiring Multilingual Customer Service Agents for international digital environments.
The role involves customer support, service assistance, and user communication in a fast-paced, professional customer service setting.

Salary & Bonuses (by language)

Spanish + English

• Base salary: 920€ per 14 months

• Complexity bonus: 40€ per 11 months

Arabic + English (Egypt / Jordan / UAE)

• Base salary: 985€ per 14 months

• Complexity bonus: 80€ per 11 months

German + English

• Base salary: 1,080€ per 14 months

• Complexity bonus: 80€ per 11 months

• Relocation support available (only for German profiles)

General Candidate Profile

• Strong communication skills

• Customer service mindset

• Ability to work in shift-based operations

• Comfortable in digital environments

• Team player with independent working ability

Benefits

• Meal allowance: 7.63€ per day

• Health insurance

• International work environment

Legal Requirements

Candidates must hold EU ID, EU Residence Card, Manifestação de Interesse, or Visa Type D + NIF.

Interested candidates are welcome to apply with their CVs in English.