About the Role
Join a customer service team in Plovdiv or Sofia, Bulgaria, representing a well-known global car rental brand. You will support customers in Italian by phone and email with their reservations and travel needs, offering friendly, personalised service. This is an international career opportunity in a modern, inspiring office environment.

What You'll Be Doing

• Communicate with customers in Italian by phone and email
• Help customers with new reservations, booking modifications and cancellations
• Answer general travel and mobility questions
• Provide tailored mobility solutions based on each customer's needs
• Deliver excellent service through professional and friendly communication
• Contribute ideas to improve customer experience and service quality

What You Bring

• Fluent Italian, C1 level or higher (mandatory)
• Good English for internal communication
• Strong communication and problem-solving abilities
• Customer-oriented mindset
• Positive attitude and team spirit
• Willingness to work in Plovdiv or Sofia
• No previous experience required, full training is provided

Relocation Support

• €1,500 gross relocation bonus, paid in 2 instalments, to support relocation and initial rent costs
• 21 days of company-provided accommodation on arrival
• Support from a professional relocation broker to find long-term housing
• Guidance throughout your transition to life in Bulgaria
• Candidates relocating within Bulgaria have their accommodation covered during the training period

Schedule & Location

• On-site in Plovdiv or Sofia, Bulgaria, during training
• Hybrid or remote work may be available after training, depending on project requirements
• Monday to Friday, 09:00-19:00

Compensation & Benefits

• Salary of €1,350 gross per month
• Fully paid professional training
• Health insurance
• Access to more than 50 company benefits and services
• Employee Referral Program with attractive bonuses
• Career development and continuous learning opportunities
• Modern office with a personal gym, relaxation areas, lounges and gaming zones
• Welcoming Italian-speaking community

Apply: Send your CV in English to [email protected]