Marketing Customer Support Specialist (German + English) – On-Site | Lisbon

Location: Lisbon, Portugal
Work Model: On-Site
Start Date: 19 March 2026
Base Salary: €1,100 gross x14 months
Complexity Bonus: €60 x11 months

About the Role

We are hiring a German-speaking Marketing Customer Support Specialist to join a performance-driven digital marketing team in Lisbon.

This role combines customer support with hands-on paid campaign expertise, helping clients optimize their advertising strategies and improve campaign results.

Working Schedule

Initial Schedule (12-hour operational window):

• Monday to Sunday – 07:00 to 19:00

• 2 shifts:

  • 07:00 – 16:00

  • 10:00 – 19:00

• 2 rotative days off per week

At a later stage (TBC by the client), the schedule may transition to 24/7 rotational shifts.

Responsibilities

• Support clients with paid advertising campaigns

• Analyze and optimize campaign performance

• Provide strategic recommendations to improve results

• Troubleshoot campaign-related issues

• Ensure accurate documentation and reporting

• Maintain high service quality standards

Requirements

• Fluent German (C1–C2)

• Good command of English (B2+)

• Mandatory experience in paid campaign management

• Degree in Marketing or a related field

• Strong analytical and communication skills

• Ability to work rotational shifts

Whats Offered

• Stable on-site role in Lisbon

• Competitive salary: €1,100 x14 months

• Complexity bonus: €60 x11 months

• International digital marketing environment

• Opportunity to grow within performance marketing

If you have a strong background in paid campaigns and enjoy combining marketing expertise with client support, this could be your next career opportunity