Travel Consultant (Danish Speaking) Lithuania - REMOTE

  • Vilnius County, Lithuania
  • Full-Time
  • Remote

Job Description:

About the Role

We are looking for a Danish-speaking Travel Consultant to join an international travel support team. In this role, you will assist customers with travel-related inquiries while delivering high-quality customer experience in a dynamic and fast-paced environment.


Work Schedule:

  • Monday – Friday: 09:00–20:00
  • Saturday – Sunday: 10:00–19:00
  • 365 days a year
  • Bank holidays paid double


Key Responsibilities

  • Handle inbound customer inquiries related to travel bookings, reservations, changes, and cancellations
  • Provide accurate and timely travel information via phone, email, and/or chat
  • Assist customers with itinerary changes, refunds, and special requests
  • Ensure a high level of customer satisfaction by delivering professional and friendly support
  • Follow internal procedures, quality standards, and service-level agreements (SLAs)
  • Escalate complex cases when needed and ensure proper follow-up
  • Accurately document customer interactions in internal systems
  • Collaborate with internal teams to ensure smooth customer experience

    Candidate Profile

    • Fluency in Danish and good command of English
    • Strong communication and customer service skills
    • Availability to work flexible schedules, including weekends
       

    Compensation & Benefits

    • Salary: €2,300 gross/month  
    • Bonus: Up to €250/month
    • Contract Type:
      • Full-time
      • Part-time (minimum 50% / 20 hours per week)


    Apply now and take the next step in your international career as a Danish-speaking Travel Consultant!