About the Role
Join a leading customer support team in Barcelona and provide essential support to travelers in Spanish, English and Euskera. You will deliver friendly, efficient and solution-oriented customer service via telephone, chat and email.

What You Bring

• Proficiency in Basque (Euskera)
• Spanish and English (B1-B2)
• Minimum education: Secondary School
• Knowledge of Windows and Microsoft Office
• Previous customer service experience
• Positive attitude, empathy, customer-oriented mindset and willingness to learn

Key Responsibilities

• Assist travelers by answering questions about reservations
• Provide support with administrative and technical issues
• Communicate with customers through multiple channels, including telephone, chat and email
• Provide friendly, efficient and solution-oriented customer service
• Ensure customers receive the best possible travel experience

Schedule & Work Model

• On-site in Barcelona, Spain
• Rotating shifts, Monday to Sunday, between 9:00 AM and 8:00 PM

Compensation & Benefits

• Gross salary of €19,623.64 per year
• Opportunity to earn a performance bonus of €1,200

Apply
Send your CV in English to [email protected]