Dutch-Speaking Customer Experience Specialist

Location: Barcelona, Spain
Work Type: On-site / Remote (within Barcelona)

Job Description

We are looking for a Dutch-speaking Customer Experience Specialist to support customers within the automotive industry. This role focuses on delivering high-quality support and maintaining excellent customer satisfaction.

Responsibilities

• Provide customer support through multiple channels

• Assist customers with inquiries and issue resolution

• Maintain excellent service standards

• Ensure accurate documentation of cases

Requirements

• Fluent Dutch

• Good level of English

• Previous Customer Service or Sales experience

• Experience with luxury brands is a plus

Important Information

Remote work is possible after training, but candidates must be based in Barcelona during the training period.

Working Hours

Monday – Friday
09:00 – 18:00 (39h/week)

Salary & Benefits

€21,376 gross/year
Up to €3,000 bonus/year
Private medical insurance