German Customer Service Representative (Remote – Portugal)'

  • Porto, Portugal
  • Full-Time
  • Remote

Job Description:

German Customer Service Representative (Remote – Portugal)

Looking for a fully remote opportunity in Portugal? We are hiring German-speaking Customer Service Representatives to join an international team!

Location: Remote (Portugal mainland)
Position: German Customer Service

What you will do:

  • Handle customer inquiries via phone, email, and chat
  • Provide efficient and professional support while resolving issues
  • Maintain high customer satisfaction and meet quality targets

Schedule: Monday to Saturday, 07:00 AM – 07:00 PM (rotational shifts), 2 days off: Sunday + 1 rotational day

Requirements:

  • German (C2 or native) & good English
  • Based in Portugal (mainland)
  • EU passport or valid work permit (no visa sponsorship)

What we offer:

  • Base salary: €1010 x14 months
  • Complexity bonus: €140 x11 months
  • Daily meal allowance
  • Private health insurance

If you're looking for a stable remote role with great benefits, this could be a great fit!

Interested candidates are welcome to apply with their CVs in English or send their CV directly to [email protected]