Customer Support Agent (Croatian + English) – On-Site | Athens

Location: Athens, Greece
Work Model: On-Site (Remote possible after 9 weeks based on performance)
Start Date: 20 March 2026
Schedule: Monday to Sunday – 08:00 to 19:00 (rotational shifts)
Salary: €1,200 gross/month

About the Role

We are looking for a Croatian-speaking Customer Support Agent to join a dynamic and international team in Athens.

You will provide high-quality customer service, ensuring customer satisfaction while working in a fast-paced environment.

Responsibilities

• Provide support via phone, email, and/or chat

• Handle customer inquiries and resolve issues efficiently

• Maintain accurate documentation of cases

• Follow internal procedures and quality standards

• Deliver a professional and positive customer experience

Requirements

• Fluent Croatian (C1–C2)

• Good command of English (B2+)

• Strong communication and problem-solving skills

• Flexibility to work rotational shifts, including weekends

• Customer-focused mindset

Work Model

• On-site for the first 9 weeks

• Afterward, remote work may be considered depending on performance and readiness

Whats Offered

• Competitive salary: €1,200 gross/month

• Opportunity for hybrid/remote transition based on performance

• International and multicultural work environment

• Career development opportunities

If you are motivated and ready to grow your career in customer support in Athens, this could be your next opportunity!