Customer Service – Lisbon onsite

Location: Lisbon, Portugal – On-site
Contract Type: Full-time
Schedule: Rotative shifts, including weekends

Language Requirements

• Dutch + English B2

Job Overview

We are hiring Customer Service Agents for international digital environments.
The role involves customer support, service assistance, and user communication in a fast-paced, professional customer service setting.

Salary & Bonuses 

• Base salary: 1100€ per 14 months
• Complexity bonus: 100€ per 11 months
• Accomodation offered

General Candidate Profile

• Exceptional verbal and written communication skills. Ability to explain complex features or event details clearly and professionally.
• Proven ability to work with several customers at once across different platforms (phone, chat, email, social media) while maintaining high satisfaction.
• Genuinely passionate about motorcycles icoonic brands. Active riders and motorcycle enthusiasts are strongly preferred.
• Previous customer service experiente with knowledge of CRM systems, ticketing tools, or chat platforms is a plus.

Benefits

• Meal allowance: 7.63€ per day
• Health insurance
• International work environment

Legal Requirements

Candidates must hold EU ID, EU Residence Card, Manifestação de Interesse, or Visa Type D + NIF.

Interested candidates are welcome to apply with their CVs in English.